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Ciseaux Montreal

Help and FAQ

Everything you need to know to get the most out of Ciseaux Montreal.

For everyone

What is Ciseaux Montreal?

A Montreal platform that connects hair salons and barbershops with hairstylists, barbers and colourists looking for work: last-minute shift covers, chair rentals, permanent jobs and event gigs.

Is my data protected?

Yes. We comply with Quebec's Law 25: most protective settings by default, explicit consent for alerts, and you can download or delete your data at any time from your settings. No card data is stored on the site: everything goes through Stripe.

How do I report a problem?

Every profile, listing and message has a “Report” button. Our team handles reports within 48 hours.

For salons

How much does Ciseaux Montreal cost for a salon?

The Free plan allows one active listing at a time. Essential ($39/month) includes unlimited listings, profile search and messaging. Pro ($79/month) adds urgent shift covers with text alerts, 3 featured listings per month and multiple locations. Taxes extra.

What if the pro doesn't show up?

With our cover guarantee, we refund you in full, service fee included, and repost your listing as urgent. Report the no-show from your calendar.

Is Ciseaux Montreal the pros' employer?

No. Ciseaux Montreal is an intermediary. The salon determines whether the pro is an employee or self-employed, according to Revenu Québec and CNESST rules.

For pros

Is it free for pros?

Yes. Signing up, your profile, your portfolio and applications are all free. The optional Pro Profile ($9.99/month) features your profile and gives you priority alerts.

When do I get paid for a shift cover?

The amount is held on the salon's card as soon as the shift is confirmed. It is paid out to you 48 hours after the shift ends, unless disputed.

Why doesn't my profile show up in searches?

Your profile appears once it is 80% complete. The progress bar on your dashboard shows what's missing (photo, specialties, availability, portfolio…).

Didn't find your answer?

Write to us: we'll get back to you as soon as possible.

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